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Delivery & Shipping

How your panels, displays, and materials arrive — safely, on time, and ready to install.

Delivery Information

Whether you're ordering 3D-printed wall art panels, composite marble veneer sheets, LED matrix modules, or light panel assemblies — we ensure every shipment is packed, insured, and tracked from our workshop to your doorstep. Our packaging is designed specifically for fragile decorative surfaces to prevent scratches, cracks, or moisture damage in transit.

Domestic Shipping Options

Standard Ground5–7 business days | Most orders under $500 ship via this method by default.
Express Delivery2–3 business days | Available for an additional fee at checkout or on request.
Oversized / Special HandlingCustom scheduling | Large-format panels and LED wall installations require freight forwarding.
Free ShippingOrders over $500 qualify for free standard domestic shipping within the contiguous US.

What's Included in Every Shipment

  • Custom Crating — Rigid wooden or heavy-duty corrugated crates built to the exact dimensions of your order.
  • Corner Protection — Foam corner guards and edge bumpers on every panel surface.
  • Weather Sealing — Moisture-resistant wrapping and desiccant packets included in each package.
  • Insurance Coverage — Full replacement-value insurance covers loss or damage during transit.
  • Real-Time Tracking — You'll receive a tracking number and delivery window notification via email and SMS.
  • White Glove Option — Optional in-home delivery service includes unpacking, inspection, and debris removal for an additional fee.

Local KC Metro Delivery

For customers within the Kansas City metropolitan area, we offer same-day or next-day local delivery at no extra charge. Local delivery is included automatically with all installation orders — your materials arrive on-site ready for our team to begin work.

The local delivery zone covers Kansas City, Overland Park, Olathe, Lee's Summit, Lenexa, and surrounding communities within a 40-mile radius of downtown KC.

Damage Policy & Warranty

We stand behind every shipment. If your panels arrive damaged, dented, or with visible surface defects — document it with photos before signing for delivery and contact us within 48 hours. We'll ship replacement panels at no charge, typically within 3–5 business days.

All products come with a standard manufacturer warranty covering material defects for 1 year from the date of installation (or delivery for DIY projects). Extended warranty options are available upon request.

International Shipping

We ship to select international destinations. Due to customs, duties, and freight complexities, international orders require a custom quote. Please contact us with your address and order details, and we'll provide shipping estimates and handle all documentation on your behalf.

Questions About Your Shipment?

We're here to help — reach out anytime.

Contact Us